Touchtone Corp., a leading developer of native OS/400 software for the IBM iSeries – AS/400 announced the release of Wintouch for WebSphere, a portlet application using IBM WebSphere Portal Server. Wintouch for WebSphere is optimized for IBM's newly announced i5/OS V5R3.
The strategic advantage of Wintouch for WebSphere is its accessibility by PDAs and cell phones that are Web-enabled. With Wintouch for WebSphere, field sales reps have immediate access to iSeries data and an enterprise-wide view of every customer plus the ability to enter orders, check credit status and track shipping from the field.
The initial launch of Wintouch for WebSphere includes six portlets: a Wintouch menu, an Account Summary portlet, a Contact Summary portlet, a Search portlet (for Accounts or Contacts,) a Search Results portlet, and an Activities portlet or "To Do" list viewable by day, week or month for every Wintouch user. To see an image of Wintouch for WebSphere, please visit: Wintouch.com/websphere-4portlets.htm.
Wintouch server runs on the IBM iSeries and the WebSphere middleware can reside on an OS/400 partition of an iSeries, on a Linux partition of an iSeries, or on Linux on a pSeries or on Linux on an xSeries. Front-end access to WebSphere is via any web browser, even a PDA or cell phone with an Internet connection.
Wintouch is a complete CRM solution designed specifically for the iSeries to enable smoother, more cost-effective back-end integration with legacy OS/400 ERP systems and other AS/400 applications including "homegrown" or those built internally by an organization. Touchtone's OS/400 expertise results in significant cost savings for customers by enabling them use existing IT assets, which helps them maximize their current investments.
Over the years, Touchtone has built a solid reputation for rapid integration and deployment, as well as, cost-effective customization to each business' unique needs and industry specifications. Touchtone places an emphasis on maintaining a high level of customization in Wintouch – on the user level and on the organizational level.
Touchtone, located in Southern California, has over 13 years of expertise on the IBM OS/400 platform and nine years in the CRM arena. Wintouch eCRM as a browser-based solution for the iSeries was first introduced in April 2000 at the "eCRM 2000 Conference and Exhibition." Prior to that, Wintouch was available as a client/server application. For further information about Wintouch or Touchtone Corporation, please call (714) 755-2810.