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Why is a printer in pending mode?

When a printer can be pinged but won't print from the AS/400, how can you determine why the job is pending?

There is an IBM Printer (model 4317 and serial 157643).The printer is able to be pinged.But the spool when tried to be printed remain in status PND and wont' print.

I have tried ending and starting the writer but no luck.The user has tried to unplug the cable and plug it back...

again but no luck. How can this be fixed?

There are many potential reasons for spool file to remain in pending state; however, most of the time the reason for the problem can be found on the joblog of the printer job (from 'work with write' choose 'work write job' and choose option 10).

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