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Top 10 technology contract negotiation tips and tricks

Jeffrey Gordon
1. The best time to ask for something more is when both sides think the deal is done

2. The negotiation does not stop when you get up from the table

3. Verify that the vendor is liable for all of the Intellectual Property in its product

4. Know your service-level guarantees

5. Maintenance fees can haunt you

6. Be leery of vendors that do not warrant their products

7. The "Limitation of Liability" section says how the vendor is limiting IT's liability, not yours.

8. Watch out for renegotiation of existing deals

9. Never inform the vendor of your budget

10. Have a well-defined scope.

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