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User being locked out by Windows share on iSeries

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QUESTION POSED ON: 06 February 2009
We have a program running on the iSeries that transfers data to a spreadsheet on a Windows share. Several users are doing this successfully. We are not using a single sign on, but the Windows and iSeries passwords are the same. This has been working for one user for a long time. Now it has suddenly stopped working for the one user. Windows locks him out every time he tries to run the program.

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Please look at the iSeries QSYSOPR message queue (DSPMSG QSYSOPR) to look for any errors. For example:

- The user is disabled on the iSeries
- The user changed his/her password on the iSeries but not on the Windows platform
- The user was deleted from the AS/400

This is all related to the initial login for file share -> Windows transmits a user and password trying to connect, if connection is not possible, failure is detected.

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