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QUSRWRK cannot start QZDASOINIT job

Richard J. Belles EXPERT RESPONSE FROM: Richard J. Belles

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QUESTION POSED ON: 23 June 2004
After starting QUSRWRK we receive in the QSYSOPR MsgQ: CPF1283 Subsystem QUSRWRK cannot start prestart job QZDASOINIT. The cause: Prestart job 002981/QUSER/QZDASOINIT that uses program QZDASOINIT in library QSYS cannot be started because an error in the program occurred before the device was acquired. We cannot find the reason for this.

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The CPF1283 message is pretty generic. It basically says that something went wrong when trying to start the QZDASOINIT job.

Here are a few things that have been known to cause this.

1. The user ID QUSER has too low of a value set for "Maximum Storage Allowed". The recommended value for this is *NOMAX, but sometimes it is set low.

2. The user ID QUSER isn't authorized to one of the libraries in the library list.

3. The user ID QUSER isn't authorized to itself.

Check these items above. Each of these problems may cause other prestart jobs to fail, as well.

What you really need to do is find the message in a joblog. If you do that, then you can look for more specific messages in that same joblog. Would you please look in the joblog for the QUSRWRK subsystem job. If there is nothing in there, then we should change the job description of the QZDASOINIT jobs so that it produces a joblog when it ends. To do that follow the steps below.

1. Issue the command DSPSBSD QUSRWRK, press enter and then take option 10 to look at the prestart job entries.

2. Put a 5 by the QZDASOINIT job.

3. Look at the job description field. If it says *USRPRF then display the QUSER user profile and record the job description there.

4. Change the job description so that the message logging is 4,00,*SECLVL.

5. Try to start the prestart jobs again with the STRPJ SBS(QUSRWRK) PGM(QSYS/QZDASOINIT) command.

6. This should produce a joblog in the QEZJOBLOG output queue. Find it and look at the contents.

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