We have a few OCE writers with four drawers. We want to print from each these drawers because it contains different paper layouts. With Ricoh printers it was working, but with OCE printers it only takes out from the #1 drawer, not the drawer defined in the printerfile. How can we fix this? Via a workstation customization object?
Yes, you would need to create a WSCST object, based on your printer's unique requirements. I'd suggest you check out Instructions for Modifying a Workstation Customizing Object (WSCST)
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