Q

What to do when the VeriSign certificates not valid

We have been trying to set up our TELNET server to use SSL. We went into DCM and created the *system store and got the information to send to VeriSign and sent it to them. Our problem is that between the time we made the request and we received the certificate, the *admin instance of was stopped and restarted. I now know that's not good. I see the warnings, but nothing on what to do if it happens. Can you give any guidance? I have never...

been involved with an incident where a VeriSign certificate was not valid because of the *ADMIN instance of the Web server was stopped and restarted. If you import the certificate to DCM, assign it to the TELNET server and it is not valid when the SSL connection is attempted, I would call up VeriSign, tell them what happened and ask that you be allowed to submit a new CSR free of charge.

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This was first published in September 2004

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