Q

Error while connecting Client Access v4r5 to to an AS/400 on v4r5

Expert Shahar Mor explains why a user receives an error message while trying to connect Client Access v4r5 to to an AS/400 on v4r5.

I am using Client Access v4r5 trying to connect to an AS/400 on v4r5 but am getting this message while trying to verify the connection with AS/400 operations navigator:

cwbco1008 -unable to connect to server application central client,return 8405 cwbco1008 -unable to connect to server application network file,return 8405 cwbco1008 -unable to connect to server application network print,return 8405 cwbco1008 -unable to connect to server application data address,return 8405 cwbco1008 -unable to connect to server application remote commande,return 8405 successfully connected to server application security...

successfully connected to server application Telnet.

This AS/400 is on the same LAN with another AS/400 of the same operating system that is already working fine with the same version of Client Access.

Could you please guide me through this problem?

From the message error description it is probably a problem of services not started. Try issuing command STRHOSTSVR *ALL to see if it solves the problem.

Below is the description of the error message:

Cause
The Service Mapper was successfully contacted on the server, but connecting to the specified application server on that server failed, probably because the host server is not running. The error code is specified.

Recovery
Verify that the host server is ready to receive connections by doing the following on the server:

    1. Enter the NETSTAT command.
    2. Select option 3, Work with TCP/IP connection status.
    3. Search for an entry for which the Local Port is the name of the server application specified in the message. This name may be truncated for display in NETSTAT.
    4. Press F14 (Display port numbers) and note what port number that server is using; also note what the state of the server is.
This was first published in October 2007

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